Warranty & Services

Warranty & Service Policy

Every timepiece purchased from SHOPZIX comes with complete peace of mind.

Coverage

  • 1-Year Movement Warranty: Covers watch movement mechanism and internal manufacturing defects.
  • Free battery replacement service within 6 months of purchase (if applicable).

What Is Not Covered

  • Normal wear and tear (scratches on glass, strap discoloration, bezel marks).
  • Damage caused by accidents, misuse, unauthorized repair, or exposure to extreme conditions beyond rated water resistance limits.

How to Claim Warranty
Send an email to info.shopzix@gmail.com with your invoice copy, images/video of the defect, and a brief description. Our service team will arrange a resolution.